Tagged: Shopping

Apr 15

“You don’t need that crap”: How to stop the shopping nag factor

Kids will ask for things when you take them to the store. And they love to touch.

The Boy is most likely to ask for things he’s sees in commercials than he is to ask for things when we’re in the store. It’s because I’ve trained him to know that I will not buy whatever is not on my list.

And I don’t budge.

Several years ago the Boy would ask for so many things whenever we went into any store. Mom can you get me this sweater? Mom can I get this hat? Mom can I get this plastic piece of crap toy that I’ll forget about after playing with it for all of a week?

Then I started giving him the speech: I have a list and I’m not getting anything that isn’t on the list. Don’t ask because the answer is no. Anytime he went to ask for something, I’d remind him that I had already answered the question.

Over time, I’ve noticed less asking. When he asks for stuff on the commercials, I laugh and joke about how suseptable he is to advertising. He laughs and jokes that there’s so much COOL STUFF. And then we forget about it.

Here’s the key though: If he wants something from the store, he asks before we go. If he wants me to buy popcicles or cereal bars, he asks when he sees me making the grocery list or prepping to go to the store. He’s gotten smart and undestands not to ask for plastic pieces of crap. He doesn’t often ask for junk and understands that if he wants something from the store, it has to be on my list.

And only pre-approved items go on the list.

Image via Mitifake.com

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Feb 16

Why I love Zappos

I have big feet and its virtually impossible to find shoes in-store to fit a size 12 foot. So often the selection would consist of sneakers and granny loafers or some hideous combination of the two. I tortured myself for years saying that I wanted to try my shoes on before making the purchase. But with the pickins getting more and more slim, I decided to give online retail a try.

The first place I looked was Endless which has a good selection in my size, but a little light on the cute. At Zappos I got size + selection + style + great customer service. What does that equal? A happy customer.

Until recently I had bought four and returned 2 pairs of shoes. The first two I had returned almost immediate; one because it didn’t fit and another for coming apart at the seams after on a few wears (I’m talking 4 or 5 times in less than a year). I had planned on keeping the last returned item, but alas, those too had to be returned when the heel came out after only 4 months (hey, I call manufacturers defect on things like that).

The good thing is that Zappos didn’t ask any questions about my returns. When they offered me store credit, I accepted because my goal was to get the right pair of shoes, not get my money back. Zappos even do exchanges, so I didn’t even have to wait for the return to be processed before being shipped another pair of shoes.

I really, really hope this most recent pair is the right pair. But if they turn out of have some unexpected defect, Zappos is willing to let me try again. Because Zappos rocks the customer service.

And that, ladies and gents, is why I love Zappos.

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